FAQs

1) Q:Who runs this shop? / About Us

A: Hi! 👋 Honestly, there is no big team or corporate brand here. It's just me—a huge fan of pop culture and fantasy art, just like you!

I started this website as a personal project to share beautiful accessories that bring a little magic into our daily lives. Whether it's a unique find I collected or a piece designed by me, I want to be completely open with you about what you are buying:

"Fan-made jewelry is an item that is inspired by pop culture, movies, literature and music. These items are not officially licensed and should not be resold or listed as official merchandise. I do not claim any item in this shop as an authentic item pertaining to the fantasy design's origin of inspiration. These items are meant to bring joy to anyone who loves art!"

Thank you for supporting a small, independent artist and curator! Your trust means the world to me. ✨

2) Q: How do I place an order and pay?

4) Q: Is it safe to order from here? Why should I trust you?

3) Q:What is your Refund & Return Policy?

A: We want you to be 100% happy with your magical finds! Here is how we handle cancellations and returns:

1. Order Cancellation (Before Shipping)

• You can request a full refund at any time while your order is being processed (usually within 1 business days).

• Cut-off Point: Once your order has been shipped or a Tracking Number has been generated, we can no longer accept cancellations.

• Please Note: Any transaction fees or processing charges applied by the bank or credit card issuer are non-refundable. These fees will be deducted from your refund amount.

2. Returns (After Delivery)

• Hygiene First: Due to sanitary reasons and the intimate nature of jewelry, we DO NOT accept returns for non-defective items once they are delivered. We want to ensure every customer receives a brand-new, untouched piece.

• Final Sale: We do not offer refunds for "change of mind" after the item ships.

3. Damaged or Defective Items

• If your item arrives damaged or has a defect, please don't worry! 🥺

• Contact me within 48 hours of delivery with a photo of the issue, and I will arrange a free replacement for you immediately. (No need to return the broken one).

A: To ensure the security of your payment and check the inventory for you personally, we use a simple 2-step checkout process:

1. Place Order: Select your favorite items on the website, fill in your shipping address, and click "Checkout" (No payment is needed at this step).

2. Confirm & Pay: After submitting the order, please message me on WhatsApp

   • I will send you a secure payment link directly in the chat.

   • Once paid, I will process your order immediately!

   Shipping & Tracking:

   • Orders are typically shipped within 2 business days.

   • I will send the Tracking Number to your WhatsApp or Email as soon as it ships.

If you have any questions during the process, just drop me a message. I'm always here to help! ✨

A: I completely understand that buying from a new small business online can be scary! Here is why you can shop with confidence:

1. I am Real: I am the same person you see creating content on TikTok/Instagram! This shop is my passion project, and I value my reputation in the community above all else.

2. Secure Payments: The secure payment link I send allows you to pay directly with your Credit Card or Bank Card. The payment environment is fully encrypted and secure. I never see or access your card number or any private financial details.

3. Data Privacy: We respect your privacy. We do not store any of your financial information. The only information we keep is your shipping address, strictly to deliver your magical items to you.